Requirements:  BS in Computer Information Systems or other related field or the equivalent of 5 years  of experience in a related area.  Experience in data gathering and analysis.  Familiarity with the healthcare environment, regulations and reporting  preferred.   Must possess strong analytical, interpersonal and organizational skills.  Must be able to communicate with patients and staff in a professional and congenial manner at all times.  Experience with SQL, SAP Crystal Reports and Business Intelligence platforms essential.  EPIC experience a major plus.  Must possess demonstrated superior analytical, design, development, testing, project management and customer service skills.

Responsibilities:  In this role, you will facilitate data gathering and analysis from EPIC to provide comprehensive financial, clinical and productivity reporting throughout the organization.  You will work closely with users, including staff and patients.   Key responsibility is to ensure that all needs for reporting are addressed.  This includes validating reports supplied by EPIC, indentifying additional needs and producing a final product.  Will assist with project implementation as needs arise. 

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary requirements to:

HR Department
The Institute for Family Health
22 West 19th Street, 8th Floor
New York, NY 10011
Fax: (212) 620-0688
E-mail: hresource@institute2000.org

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary requirements to:

HR Department
The Institute for Family Health
22 West 19th Street, 8th Floor
New York, NY 10011
Fax: (212) 620-0688
E-mail: hresource@institute2000.org

Requirements: High school diploma/GED.  Experience as a successful breastfeeding mother.  Strong oral and written communication skills.  Excellent interpersonal skills.  Demonstrated ability to handle multiple priorities and to deal calmly with stressful situations.  Multi-lingual/bi-lingual preferred.  Must be able to attend a paid 30-hour training prior to starting work.

Responsibilities: Perform a variety of duties for participants of the Federal Special Supplemental Food Program for Women, Infants and Children (WIC).  Activities include assisting with the schedule of breastfeeding education classes, advising and counseling participants to assist them with breastfeeding, assisting with the selection and/or development of nutrition education materials, referring clients to social service and health agencies as needed and participating in outreach activities.

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary requirements to:

HR Department
The Institute for Family Health
22 West 19th Street, 8th Floor
New York, NY 10011
Fax: (212) 620-0688
E-mail: hresource@institute2000.org

Requirements: Master’s degree in Social Work or related field.  Bilingual Spanish preferred.  LCSW needed. Experience working with homeless population, mental health and substance abuse.  Excellent clinical and case management skills required. 
 
Responsibilities: Provide direct social work services, which include crisis intervention, individual, family and group counseling in collaboration with other members of an interdisciplinary team and completion of relevant documents, psychosocial evaluations or service planed case management services.  Work in collaboration with physicians and other health care personnel in patient evaluation and treatment, to further their understanding of significant social and emotional factors underlying patient’s health problems. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area.

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary requirements to:

HR Department
The Institute for Family Health
22 West 19th Street, 8th Floor
New York, NY 10011
Fax: (212) 620-0688
E-mail: hresource@institute2000.org

Requirements:  BA preferred.  Prior experience in a helpdesk support role.  Knowledge of commonly used concepts, practices and procedures within a helpdesk environment.  Demonstrated excellent customer service skills.  Must have the ability to identify, research, document and resolve problems.  Experience with Microsoft OS XP and Windows 7, MS Word, Internet Explorer and Mozilla Firefox.

Responsibilities:  In this role, your focus will be on supporting the Institute’s technology, software and hardware.  You will operate as a bridge between end users throughout the Institute’s locations and the IT Department.  Key responsibilities include:

• Providing Level 1 triage for all IT related issues, including troubleshooting, connectivity, installations, configuration and upgrades
• Supporting and cross-training other helpdesk personnel
• Monitoring sites and network availability during business hours
• Providing basic desktop support
• Configuring printers and scanners
• Tracking helpdesk tickets and informing users regarding status of service requests

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary history and requirements to:

HR Department
The Institute for Family Health
22 West 19th Street, 8th Floor
New York, NY 10011
Fax: (212) 620-0688
E-mail: hresource@institute2000.org

Associate Program Director Job Description

Summary: Under the supervision of the Program Director, the role of the Associate Program Director is to develop, manage, coordinate and evaluate the Ulster County Healthy Start perinatal home visiting program. The Associate Director provides supervision to staff and technical support and direction to the Program Assistant. The Associate Director assists in the development and implementation of the outreach plan, and obtains necessary bi-directional agreements. The Associate Director is also responsible for reaching program and quality improvement goals and objectives, meeting Performance Targets, and reporting on results.

• Supervises Family Support Workers and other program staff; schedules and directs work, performs orientation, training, and quality assurance activities, recommends personnel actions such as selection, evaluation, promotion, etc. Identifies service, training and personnel needs within the program.
• With Program Director, develops policies, procedures, and protocols necessary to carry out project activities.
• Works with staff to assure maximum utilization of services by families and coordination among agencies within the target communities.
• Assists Program Director with the preparation of budgets and quarterly reports.
• Develops bi-directional agreements.
• Coordinates activities with Advisory Committee.
• Assures that all contract requirements are met. Assists in submission of program reports to funding sources. Responsible for monitoring and achievement of all contractual requirements and performance indicators.
• With Program Director, explores funding opportunities and participates in research and development of grant proposals.
• Responsible for consulting with Program Director on key decisions and keeping Program Director informed of program progress.
• Coordinates with Supervisory Teams in Ulster and Dutchess Counties to capitalize on skills and create comprehensive services and systems across the sites
• Performs other related duties as assigned including participation in Leadership and Management Teams in the organizations.

EDUCATION REQUIRED
• Master’s Degree in Social Work or related field preferred, with a minimum of 5 years experience in Human Services in a Supervisory, Coordinator, or Leadership capacity.
• Prior experience with at-risk families in health care or human services setting, management experience and quality improvement experience required.

EXPERIENCES AND/OR SKILLS REQUIRED
• Advanced computer skills
• Experience writing budgets and grants
• Public speaking, teaching, training
• Understanding of organizational systems
• Strength-based approach to leadership
• Background in mental health preferred

Please forward Resume and Salary Requirements to: HResource@institute2000.org

Institute for Urban Family Health

Job Description

Title:                             Family Support Worker/Fatherhood Advocate Coordinator      

Reports To:                   FSW Supervisor/Program Director

Location:                      Ulster County           

Summary:                   Under the direct supervision of the Family Support Worker Supervisor, is responsible for

    optimizing the home environment for the physical and mental well of children who

    are at risk of being abused or neglected, and their families.

EDUCATION REQUIRED

High school diploma or equivalent.

Bilingual Spanish/English and proven experience in case management field a plus.

EXPERIENCES AND/OR SKILLS REQUIRED

Ability to be non-judgmental, compassionate, empathetic and insightful; able to establish trusting relationships; have good problem-solving skills; have successful experience parenting and/or child care experience; demonstrate maturity and emotional well-being; show respect and sensitivity for the needs and rights of others, including those with differing cultural, racial, sexual or ethnic identities; have a knowledge of community resources; have good listening skills; be able to identify family strengths; be able to foster self-sufficiency and independence in families, and be satisfied with on-going projects where positive outcomes are often not immediately apparent.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand; walk; sit; and use hands to finger, handle, or feel.  The employee is frequently required to climb or balance and talk or hear.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please forward your CV and salary requirements to HResource@institute2000.org

Requirements: HS Diploma or GED required.  Minimum 1 year customer service experience required, Ambulatory care setting a plus.  Bi-lingual Spanish preferred but not required.  Demonstrate organizational, communication and computer skills required. 

Responsibilities: Interview patients for registration; enter patient’s data into computer; verify insurance information; schedule appointments; process patient intake; assist Administrator as required; prepare schedule and reconcile cash receipts.

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary requirements to:

HR Department
The Institute for Family Health
279 Main Street Suite 101
New Paltz, NY 12561
Fax: (845)-255-3753
E-mail: hresource@institute2000.org