Archive for January, 2012

Associate Program Director Job Description

January 18th, 2012

Dutchess County Healthy Families Ulster County Healthy Start

Associate Program Director Job Description

Summary: Under the supervision of the Program Director, the role of the Associate Program Director is to develop, manage, coordinate and evaluate the Ulster County Healthy Start perinatal home visiting program. The Associate Director provides supervision to staff and technical support and direction to the Program Assistant. The Associate Director assists in the development and implementation of the outreach plan, and obtains necessary bi-directional agreements. The Associate Director is also responsible for reaching program and quality improvement goals and objectives, meeting Performance Targets, and reporting on results.

• Supervises Family Support Workers and other program staff; schedules and directs work, performs orientation, training, and quality assurance activities, recommends personnel actions such as selection, evaluation, promotion, etc. Identifies service, training and personnel needs within the program.
• With Program Director, develops policies, procedures, and protocols necessary to carry out project activities.
• Works with staff to assure maximum utilization of services by families and coordination among agencies within the target communities.
• Assists Program Director with the preparation of budgets and quarterly reports.
• Develops bi-directional agreements.
• Coordinates activities with Advisory Committee.
• Assures that all contract requirements are met. Assists in submission of program reports to funding sources. Responsible for monitoring and achievement of all contractual requirements and performance indicators.
• With Program Director, explores funding opportunities and participates in research and development of grant proposals.
• Responsible for consulting with Program Director on key decisions and keeping Program Director informed of program progress.
• Coordinates with Supervisory Teams in Ulster and Dutchess Counties to capitalize on skills and create comprehensive services and systems across the sites
• Performs other related duties as assigned including participation in Leadership and Management Teams in the organizations.

EDUCATION REQUIRED
• Master’s Degree in Social Work or related field preferred, with a minimum of 5 years experience in Human Services in a Supervisory, Coordinator, or Leadership capacity.
• Prior experience with at-risk families in health care or human services setting, management experience and quality improvement experience required.

EXPERIENCES AND/OR SKILLS REQUIRED
• Advanced computer skills
• Experience writing budgets and grants
• Public speaking, teaching, training
• Understanding of organizational systems
• Strength-based approach to leadership
• Background in mental health preferred

Please forward Resume and Salary Requirements to: HResource@institute2000.org

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Family Support Worker/Fatherhood Advocate Coordinator

January 11th, 2012

 

Institute for Urban Family Health

Job Description

 

 

Title:                             Family Support Worker/Fatherhood Advocate Coordinator      

 

Reports To:                   FSW Supervisor/Program Director

Location:                      Ulster County           

Summary:                   Under the direct supervision of the Family Support Worker Supervisor, is responsible for

    optimizing the home environment for the physical and mental well of children who

    are at risk of being abused or neglected, and their families.

A.  Clinical/Technical/Service N/A
  • Establishes a trusting relationship with at-risk families by initiating and maintaining regular client contact, predominately in the clients’ homes.
  
  • With Supervisor and family, establishes a case plan with goals, objectives and activities to assist family.
  
  • Assists parents in making and attending appointments for doctors, social service agencies, etc.  Acts as a liaison between families and other community agencies.  Assures that all family members have a primary care provider.
  
  • Familiarizes self with available community resources and knows how to access services appropriate to needs of client.
  
  • Utilizes prenatal and child development curricula.
  
  • Meets with Supervisor on weekly basis to review cases and evaluate client status; attends weekly staff meetings.
  
  • Performs street and community outreach for program promotion and case finding.  Attends community related events in Ulster County (some weekends)
  
  • Assist in developing fatherhood program and offers training workshops for other Healthy Start staff
  • Coordinate and facilitate Father groups for participants in both Kingston and Ellenville
  • Carry a caseload of 25 families
  • Performs other related duties as assigned
  
Age Specific Competencies (check all patient population served)

         Neonate/Infant    Pediatric   Adolescent   Adult   Geriatric   Not Applicable

  
a.  Identifies physical, behavioral and emotional characteristics typical for the age group  
b.  Modifies approaches based on patient age-specific needs and responses to treatment.                                 
c.  Provides care for patients based on age-specific needs.  
d.  Provides care for patients based on age-specific needs.  
B.  Organization/Managerial;  
  • Is punctual and maintains a satisfactory attendance record.
  
  • Is appropriately attired for the office
  
  • Demonstrates reliability and trustworthiness.
  
  • Manages time and other resources to meet established goals within the agreed upon time frames. 
  
  • Demonstrates flexibility in the acceptance and completion of work assignments.
  
  • Participates in the department’s performance improvement activities.
  
  • Maintains patient/employee confidentiality in the management of information.
  
  • Observes the Health Care System’s compliance policies.
  
  • Follows established HFA Quality Assurance and documentation systems
  
  • Follows and enforces agency polices surrounding work place violence and sexual harassment
  
C.  Educational/Professional Development  
  • Participates in the development of other staff members.
  
  • Meets regulatory, licensure and annual health assessment requirements.
  
  • Identifies learning strengths and needs
  
  • Utilizes learning resources.
  
D.  Communication/Relationships  
  • Demonstrates a professional, courteous, and respectful attitude with patients, families and significant others.
  
  • Demonstrates a professional, courteous and respectful attitude with clinical practice staff.
  
  • May be required to perform other duties as assigned or perform other duties when necessary.
  

 

EDUCATION REQUIRED

High school diploma or equivalent.

Bilingual Spanish/English and proven experience in case management field a plus.

EXPERIENCES AND/OR SKILLS REQUIRED

Ability to be non-judgmental, compassionate, empathetic and insightful; able to establish trusting relationships; have good problem-solving skills; have successful experience parenting and/or child care experience; demonstrate maturity and emotional well-being; show respect and sensitivity for the needs and rights of others, including those with differing cultural, racial, sexual or ethnic identities; have a knowledge of community resources; have good listening skills; be able to identify family strengths; be able to foster self-sufficiency and independence in families, and be satisfied with on-going projects where positive outcomes are often not immediately apparent.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand; walk; sit; and use hands to finger, handle, or feel.  The employee is frequently required to climb or balance and talk or hear.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please forward your CV and salary requirements to HResource@institute2000.org

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Patient Service Representative

January 9th, 2012

Location: Family Practice Center of Kingston, Kingston, NY   

Requirements: HS Diploma or GED required.  Minimum 1 year customer service experience required, Ambulatory care setting a plus.  Bi-lingual Spanish preferred but not required.  Demonstrate organizational, communication and computer skills required. 

Responsibilities: Interview patients for registration; enter patient’s data into computer; verify insurance information; schedule appointments; process patient intake; assist Administrator as required; prepare schedule and reconcile cash receipts.

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary requirements to:

HR Department
The Institute for Family Health
279 Main Street Suite 101
New Paltz, NY 12561
Fax: (845)-255-3753
E-mail: hresource@institute2000.org

Family Support Worker

Location:  Ulster County and Dutchess County

Requirements:  High School Diploma or equivalent. Bilingual Spanish/English desirable.  Previous case management experience a plus.  Must have the ability to be non-judgmental and to establish a trusting relationship with clients.  Demonstrated problem-solving skills, respect for cultural differences and ability to foster self-sufficiency in families required.

Responsibilities:  Under the direct supervision of the Family Support Worker Supervisor, you will work with at-risk children and families to help optimize their home environment for the physical and mental well-being of the children.  Working with the Supervisor and the family, you will establish a case plan, assist parents in making and attending appointments for doctors, social service agencies, etc., familiarize yourself with available community resources and know how to access appropriate services for clients and perform community outreach.

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary requirements to:

HR Department
The Institute for Family Health
22 West 19th Street, 8th Floor
New York, NY 10011
Fax: (212) 620-0688
E-mail: hresource@institute2000.org

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Business Operations Practice Liaison

January 3rd, 2012

 

Location:  New Paltz

Requirements:  Associates Degree required; Bachelor’s preferred.  Must have 5 years relevant experience, at least 3 of which were in a comparable health care setting.  Demonstrated organizational, communication and scheduling skills.  Demonstrated computer proficiency.

Responsibilities:  Through an onsite approach of providing education, oversight and assisting with payer challenges, shall ensure the smooth implementation and maintenance of designated programs/health plan information throughout the Institute’s health centers/departments.  You will help to determine opportunities for process improvement, provide oversight and problem resolution for designated areas, such as appointments, registration, physician referrals, medical records, staff/patient relations and billing and resolve patient issues as needed. 

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary requirements to:

HR Department
The Institute for Family Health
22 West 19th Street, 8th Floor
New York, NY 10011
Fax: (212) 620-0688
E-mail: hresource@institute2000.org

 

                                      

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Community Health Worker

January 3rd, 2012

Location: Kingston and Dutchess County Healthy Families, Poughkeepsie
 
Requirements: HS Diploma or GED required.  Indigenous to the target area and have a knowledge of community organizations, leaders and culture; have written and reading ability to the level needed for maintaining case records and comprehending training materials; have excellent interpersonal and communication skills; have demonstrated ability to problem solve; be self-directed yet a team player; be able to work in an unstructured setting and be able to work flexible hours.
 
Responsibilities: Identify and assist individuals and families to gain access to needed preventive and primary health care services.  Provide basis case management services including; health assessment, health education and information, problem identification, referral to needed services, support and follow-up.  Conducting street, door–to–door and agency outreach.  Collect monthly data for Program Coordinator to complete reports to funding agency

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary requirements to:

HR Department
The Institute for Family Health
22 West 19th Street, 8th Floor
New York, NY 10011
Fax: (212) 620-0688
E-mail: hresource@institute2000.org

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Social Worker (Part-time)

January 3rd, 2012

Location: Family Health Center at North General

Requirements: Master’s degree in Social Work or related field. Bilingual Spanish preferred.  LCSW needed. Experience working with homeless population, mental health and substance abuse. Excellent clinical and case management skills required. Please note that this is a part-time evening position and the hours are Tuesdays and Thursdays 6:00 PM to Midnight.

Responsibilities: Provide direct social work services, which include crisis intervention, individual, family and group counseling in collaboration with other members of an interdisciplinary team and completion of relevant documents, psychosocial evaluations or service planed case management services. Work in collaboration with physicians and other health care personnel in patient evaluation and treatment, to further their understanding of significant social and emotional factors underlying patient’s health problems. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area.

To apply:
Please send a resume and cover letter (specifying the position of interest) with salary requirements to:

HR Department
The Institute for Family Health
22 West 19th Street, 8th Floor
New York, NY 10011
Fax: (212) 620-0688
E-mail: hresource@institute2000.org

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